EducationNewsPolitics

What you should do if you haven’t received your No Fees Stress money yet despite all the disbursements

JUSMAnewshub - 29th September 2025

If you haven’t received your “No Fees Stress” money, you should contact the Students Loan Trust Fund (SLTF) or the NELFUND Desk Officer at your institution’s Bursary Department for assistance and to inquire about the status of your reimbursement, as issues can arise from technical problems or processing delays. The system can be slow due to heavy traffics or errors from students data, so patience is required.
What to Do
  1. Check your payment status: Log in to the No-Fees-Stress portal by entering your Ghana card number and capturing your face to check the status of your application.
  2. Contact the SLTF or your institution:
    • Reach out to the SLTF directly by calling them at 0302751020 for assistance with banking or other issues. Join us on WhatsApp now https://chat.whatsapp.com/IwYdwerq679JpLNCAQXatL
    • Contact the NELFUND Desk Officer at the Students Account Division in your Bursary Department.
    • Alternatively, contact the ICT Directorate or the Directorate of Students Affairs at your institution for clarification on the refund process. Please share this information with people who are still experiencing delay in receiving their money.

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